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Privacy Policy

Last updated: March 1, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our transcription services, or contact us for support.

  • Account information (email, name)
  • Audio files you upload for transcription
  • Transcription results and edits
  • Usage data and preferences
  • Payment information (processed by Stripe)

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our transcription services
  • Process your payments and manage your account
  • Send you service-related communications
  • Respond to your comments and questions
  • Analyze usage patterns to improve our service

3. Audio File Processing

Your audio files are processed using AI transcription services. Audio files are temporarily stored during processing and are deleted after transcription is complete. Transcription results are stored securely in your account.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Third-Party Services

We use third-party services for specific functions:

  • Stripe for payment processing
  • Supabase for data storage and authentication
  • AI transcription services for audio processing

6. Data Retention

We retain your account information and transcriptions for as long as your account is active or as needed to provide services. You can delete your transcriptions at any time through your account.

7. Your Rights

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Export your transcription data
  • Opt out of non-essential communications

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us through our support channels.

We use analytics to improve Mufakkir.
No personal data is sold. Your recordings stay private.